Patient Information | Massanutten Dental Team Harrisonburg, VA

Patient Info

Everything You Need for a Smooth, Stress-Free Visit

Getting the right care should feel simple, comfortable, and convenient. Our Patient Information page is designed to help you understand what to expect when visiting Massanutten Dental Team and Oral Surgery. From scheduling and appointment preparation to insurance guidance and comfort options, we’re here to make every step of your experience as easy as possible.

What to Expect at Your Appointment

When you arrive, you’ll be welcomed by our friendly front desk team and guided through a simple check-in process. We take time to review your health history, discuss your concerns, and answer any questions you may have. During your appointment, our doctors provide thorough evaluations and clear explanations so you can feel confident and informed about your care. Our goal is to create a calm, supportive environment where your comfort comes first.

Your Comfort Matters to Us

We want every patient to feel relaxed, safe, and cared for. Our comfort amenities include blankets, weighted blankets, warm towels, pillows, headphones, nitrous oxide, hot beverages, and free Wi-Fi. Emotional support dogs, private consultation rooms, and same-day availability are also offered to help patients feel at ease. Whether you’re here for a cleaning or a surgical procedure, we’re committed to making your visit as comfortable as possible.

Insurance Guidance Made Simple

Understanding insurance can feel overwhelming—but it doesn’t have to be. Our knowledgeable team is here to help you navigate your benefits and answer questions about coverage, claims, and pre-authorizations. We work closely with a variety of insurance providers and will help you understand your options so you can make informed, confident decisions about your care.

Convenient Scheduling Options

We offer flexible scheduling to make visits easier for busy families and working professionals. Our team will help you find appointment times that fit your routine, and we do our best to accommodate same-day scheduling when possible. Whether you need a routine checkup or have an urgent concern, we’re here to help when you need us.

A Team That’s Here for You

From the moment you walk in, our goal is to make you feel comfortable, respected, and well cared for. We take pride in building lasting relationships with our patients and creating a dental home where you always feel welcome. If you have questions before or after your appointment, our team is happy to help at any time.

A Skilled, Caring Team Dedicated to Your Smile

Our team of five exceptional doctors brings together decades of experience across general dentistry, oral surgery, endodontics, and aesthetic care. Dr. Kathy Biery, DDS, Dr. Stephen Paulette, DDS, OMS, Dr. Shweta Soni, DDS, Dr. Hayley Marshall, DDS, Dr. Frederick L. Canby, DDS, MS, and Dr. Marion Messmer, DDS work collaboratively to provide seamless, high-quality treatment tailored to each patient. Every doctor shares a passion for compassionate care and patient education, ensuring you feel informed and confident throughout your dental journey.

Why Choose Us

At Massanutten Dental Team and Oral Surgery, we combine decades of experience with modern technology and a welcoming environment that helps patients feel at ease. From flexible financing to comforting amenities and a highly skilled team, every detail of our practice is designed to deliver reliable, stress-free dental care for your entire family.

Comfort First

Enjoy blankets, weighted blankets, warm towels, headphones, hot beverages, and even emotional support dogs—everything designed to help you relax during your visit.

Advanced Technology

We use tools like 3D imaging, CAD/CAM technology, digital impressions, intraoral cameras, iTero scanning, panoramic X-rays, and Pearl AI for precise, efficient treatment.

Flexible Financing

With options like CareCredit, Cherry, Affirm, insurance acceptance, and traditional payment methods, receiving high-quality dental care has never been more accessible.

See Why Our Patients Love Us!

Estephanie L.

Rated 5 out of 5

My family & I have all been going here for 3+ years now & we love it. The staff is great with the kids and not pushy when it comes to procedures. Drs are very informative throughout each appointment. My kids always look forward to the prizes at the end of each appointment!

I had a wonderful experience at my recent dental appointment. My hygienist, Maggie, was thorough, gentle and took the time to explain everything she was doing. She made the visit comfortable and stress-free.

Glenda B.

Rated 5 out of 5

Blaine S.

Rated 5 out of 5

I was impressed by the pleasant environment and friendly staff. It made me feel very relaxed and genuinely cared for. The examination was thorough and professional. All these things made me feel relaxed and comfortable to proceed with their recommendations for treatment with confidence! Thank each of you!